A family of experienced pool builders that is second to none in the area! All pools are not built equal and this group goes above and beyond with the construction of your pool ensuring you that ZERO corners are cut from start to finish.
Sales / Retail
The most experienced and knowledgeable staff here to serve you 7 days a week during the season. These individuals are true masters of pool and hot tub water chemistry. We are eager to help you with what ails your pool or hot tub water along with keeping you on the path of pristine water.
John joined our team 2 years ago bringing over 15 years of sales experience with him. His main role includes helping customers with their retail & sale purchases. He is very knowledgeable with water chemistry and always eager to assist customers in maintaining their water chemistry properly. He especially enjoys helping customers find their dream pool and/or spa. During down time, John enjoys restoring collector vehicles.
Always with a positive and spirited personality, Emma is happy to assist you with your pool or hot tub needs. With a family pool at home, Emma knows our pool season can sometimes feel relatively short, so the goal is to make sure your water stays crystal clear and perfect with never any down time. Emma is an expert in testing your water with our exclusive Clear 360 Lab and making sure your pool is always on the path of hosting hours of family fun! Emma is currently in her senior year of school at West De Pere and will soon be preparing for college in the fall.
Starting out in customer service at a young age with her family's business, Cecillia has been bringing her relaxed personality to the Pool Works team for over 3 years. Cecillia is one of our experts in assisting you with your water chemistry using our exclusive Clear 360 Lab. Maintaining the family pool and hot tub, she brings an everyday "real life" approach to pool and hot tub maintenance. During the school year Cecillia is a student at St. Norbert College.
Carlee brings over two years of expertise to the Pool Works family. Her positive and bubbly personality is always eager to assist you with all of your pool and hot tub needs along with analyzing your water using our exclusive Clear 360 Lab. With a family hot tub at home, Carlee is an every day expert at maintaining great water chemistry. During the school year Carlee is a student at UW - La Crosse.
Our team of pool and hot tub service technicians undergo constant factory training to stay up to speed on the latest technologies. Rest assured we have the knowledge and the experience along with the most parts on hand to make the repair as quickly as possible.
Never owning a pool or spa in the past, Leigha has come a long way in her 2 years at Pool Works. Her service duties include scheduling, billing, helping customers troubleshoot problems and always providing friendly customer service to everyone. Leigha has graciously taken on the role of our "Sunshine Girl", which includes making follow up calls and going above & beyond for every customer. She is also the friendly face you see on our Facebook page talking about exciting & educational events going on at Pool Works. She enjoys reading, attending concerts and spending time with her husband and two children.
Chad joined our Pool Works team almost 1 year ago. He comes with a very friendly personality & great customer service skills. He assists in many different areas including scheduling service calls in the office, along with assisting technicians with replacements or repairs on pool/spa equipment. Chad is always the first to take initiative and enjoys learning new things every day. He also enjoys the troubleshooting process & finding resolutions for customers. His favorite hobbies include spending time with family, cooking, hunting, fishing & basically doing anything outdoors.
We are here to serve our customers! Whether it is a delivery on short notice, a special order part expedited, or assistance renovating your dream pool, these folks will go the extra mile to make sure you are well taken care of.